Furnishing,in plain words.

The terms a furnishing project runs into, from clearance to COM fabric. Studios: link any term to a client.

3D room

A model of a real room, in three dimensions, that you can walk through on a screen.

A good 3D room is built at true size, so the walls, doors and windows are where they really are, and the furniture in it is drawn at its real dimensions.

At Good Here, the 3D room is what your client opens: one link on their phone, no sign-in.

See also: Room build, True to size

Carton size

The size of the box a piece is shipped in, which is often bigger than the piece itself.

Carton size, not the assembled size, decides whether a boxed piece gets through a stairwell, hallway or elevator. Some listings publish it; many don’t.

See also: Delivery route, Elevator booking

Clearance

The open space a piece of furniture needs around it to be used comfortably.

Clearance covers the room to walk past a sofa, pull out a dining chair or open a drawer. A piece can fit against a wall and still leave too little clearance to live with.

See also: Walkway, Scale

COM / COL fabric

Customer’s own material (or leather): fabric you supply for a maker to upholster a piece with.

COM lets a studio use a fabric the manufacturer doesn’t stock. It usually adds lead time, and retailers often treat COM upholstery as final sale.

See also: Made to order, Final sale, Lead time

Source: EQ3 Canada FAQ, returns and exchanges

Delivery route

The path a piece travels from the truck to its spot in the room.

Check every point on the way: the front door, hall corners, stairs, the elevator cab and its door. Radiators, handrails and door hinges can take away space you didn’t count on.

See also: Diagonal depth, Carton size, Elevator booking

Source: Avoiding a no-fit delivery, Style Meets Comfort (Ottawa)

Diagonal depth

A sofa measurement that shows whether it can pass through a doorway at an angle.

One retailer method: lay a straight edge from the highest point of the back to the front of the arm, then measure from the bottom rear corner to the middle of that edge. If that number is less than the door’s height, the sofa can likely go through tilted. Treat it as a screen, not a promise.

See also: Delivery route, W×D×H

Source: Avoiding a no-fit delivery, Style Meets Comfort (Ottawa)

Elevator booking

Reserving a condo’s service elevator for a move or a large delivery.

Many condo buildings ask for a form and a refundable deposit before a delivery, and limit the hours. One Toronto building’s welcome manual asks for a $500 cheque with every booking. Book early, before you set a delivery date.

See also: Delivery route, White-glove delivery

Source: Waterview Welcome Home Manual, Voyager at Waterview

Final sale

A purchase that can’t be returned.

Floor models, clearance pieces, custom and COM upholstery are often final sale. At EQ3, for example, custom orders can only be cancelled within 48 hours of ordering.

See also: Made to order, Restocking fee, COM / COL fabric

Source: EQ3 Canada FAQ, returns and exchanges

Floor plan

A drawing of a room or home seen from above, with walls, doors and windows.

A floor plan is a good start, but plans from listings and builders are often a little off. Check the key walls with a tape before you rely on them.

At Good Here, a room build starts from the floor plan and the measurements you send. We check that they agree and flag any gaps.

See also: Tape check, LiDAR scan, Room build

Lead time

How long it takes from placing an order to having the piece delivered.

For made-to-order pieces, lead time often has two parts: making the piece, then delivering it. Lead times change, so check them again before you promise a client a date.

See also: Made to order, COM / COL fabric

LiDAR scan

A scan of a room made with a laser sensor, such as the one in some Pro iPhones.

A scan is quick and captures the room’s shape, but it isn’t exact. Treat it as a draft until a tape measure agrees with it.

See also: Tape check, Floor plan

Made to order

A piece built after you order it, often in your chosen fabric, finish or size.

Made-to-order pieces take longer and are usually hard or impossible to return, so getting the size right before ordering matters most here.

See also: Lead time, Final sale, COM / COL fabric

Restocking fee

A charge a store takes off your refund when you return something.

Restocking fees are usually a percentage of the price. At EQ3, for example, a 20% fee applies if a returned item isn’t in its original packaging or sellable condition, and furniture must come back within 7 days of delivery.

See also: Final sale

Source: EQ3 Canada FAQ, returns and exchanges

Room build

Good Here’s service: we build a client’s real room in 3D, true to size, with the selections a studio proposes.

You send the floor plan, a few measurements per room, door and window widths, photos of each wall, and the store links. We build the room closely and place each selection.

The room is as accurate as the plan and measurements you send. Every product goes in at its listed size, approved by a person.

See also: 3D room, Tape check, True to size

Scale

How big a piece looks next to the room and the other furniture.

A sofa can fit the wall and still be out of scale: too bulky for a small room, or lost in a big one. Seeing the pieces together at true size is the easiest way to judge it.

See also: Clearance, True to size

Tape check

Measuring a room’s key spans with a tape measure to confirm a plan or scan.

Measure two walls, the diagonal and the ceiling height in each room. The diagonal catches rooms that aren’t quite square.

See also: Floor plan, LiDAR scan, Room build

To-the-trade pricing

Prices and products a maker or showroom offers only to design professionals with a trade account.

Studios often source to-the-trade pieces their clients can’t buy directly. The trade price usually isn’t what the client pays.

See also: COM / COL fabric

True to size

Drawn at real dimensions, so what you see matches what will arrive.

A picture can make anything look right. True to size means the room and every piece in it are at their real measurements, so a 228 cm sofa takes up 228 cm.

At Good Here, the room is built from your plan and measurements, and every piece is at its listed size.

See also: 3D room, W×D×H, Scale

W×D×H

Width × depth × height: the usual order for furniture dimensions.

Width runs side to side, depth front to back, height floor to top. Listings don’t always follow the order, so check the labels.

See also: True to size, Diagonal depth

Walkway

The open path people use to move through a room.

Walkways are the clearance that matters most day to day: from the door to the sofa, around the bed, past the dining table.

See also: Clearance

White-glove delivery

A delivery service that brings a piece into the room and sets it up.

It usually includes carrying it in, unpacking, assembly and taking the packaging away, but what’s included varies by store, so read the terms.

See also: Delivery route, Elevator booking